Posted February 28, 2024

The Maintenance Custodian is a physically demanding position. Under the supervision of the Executive Director, this position involves a variety of cleaning and custodial work at Cheney Hall and performs basic building maintenance assignments. The ability to work 20 hours a week and at nights and on weekends is required.

Applicants should send a cover letter and resume to Executive Director Dwayne Harris at dharris@cheneyhall.org.

BENEFITS

Starting at $15.69 per hour in pay

No vacation pay, sick leave, or health and welfare benefits are available

ESSENTIAL FUNCTIONS

Hours: 20 hours per week with times during the year when additional hours may be requested. The general schedule is four to five times per week as needed per performance and rental calendars. The ability to have a flexible schedule and to work nights and weekends is required.

Custodial: Cleaning of all rooms and outside areas of Cheney Hall, including dusting, sweeping, vacuuming, mopping, cleaning restrooms, disposing of waste and other activities as directed by Executive Director.

Setup: Preparing and teardown rooms for varied users as directed by the Executive Director. This includes lifting tables, chairs, lectern, other equipment and setting room needs as directed. One of the major tasks of this position is setting up and taking down theater chairs for each Little Theatre production.

Maintenance: Performance regular fire and physical safety checks as required. Replaces light bulbs. Helps to maintain building security, which includes turning out lights and locking doors and windows. Performs basic maintenance work including noncomplex electrical, plumbing, carpentry, painting and mechanical repairs. Operates and performs basic maintenance on power cleaning equipment. Operates hand and power tools. Transports and delivers materials and equipment between various locations. Performs deliveries as necessary.

Supplies: Keeping an inventory of supplies needed and bringing requests to the attention of the Executive Director on a timely basis.

QUALIFICATIONS

While performing the duties of this job, the employee is frequently required to reach with hands and arms, stand, talk or hear; walk; and use hands to finger, handle, feel or operate objects, tools, or controls. The employee is regularly required to sit; climb or balance; stoop, kneel, or crouch.

This employee should have knowledge of proper cleaning procedures, chemicals, products and equipment, and the ability to read and understand labels and instructions, particularly on the use and application of cleaning chemicals and products.

This employee should have knowledge of methods and practices of building security and building maintenance methods, tools, and equipment.

Occasionally, this employee may need to lift and/or move up to 100 pounds.

This employee should be able to work under little supervision.

ABOUT LTM

Since 1960, Manchester's Little Theatre has been producing community theater. Throughout the years, LTM's volunteers have produced more than 650 quality performances that have been well-received and well-applauded. With the help of the Town of Manchester, the Little Theatre restored Cheney Hall in the 1980s. Following an extensive, award-winning restoration, the Little Theatre of Manchester moved into the state's oldest operating theater in 1991.

Today, LTM's programs feature five main-stage theatrical productions, numerous concerts, special events, and various other cultural, business, civic, and private events. The Little Theatre is proud to serve a growing audience of approximately 20,000 annually.

Posted February 20, 2024

The Little Theatre of Manchester House Manager oversees the management of all patron/public areas on-site while ensuring excellent customer service, community building, and the safety of patrons.

The House Manager gives our patrons their first impression of our theatre. They assist us in maintaining our reputation as a relaxed, friendly, and professional venue that offers the highest quality live theatrical experience.

Applicants should send a cover letter and resume to Executive Director Dwayne Harris at dharris@cheneyhall.org. 

BENEFITS

Starting at $15.69 per hour in pay

Shifts are generally Friday & Saturday Evenings and Sundays.

No vacation pay, sick leave, or health and welfare benefits are available

ESSENTIAL FUNCTIONS

Ensure that Cheney Hall's theatre, lobby, restrooms, and Silk Room are show-ready before patron arrival

Prepare doors lists, bar, and concessions before patron arrival

Manage volunteer ushers to ensure patrons a warm welcome, a hospitable atmosphere, and organized crowd control

Assures that enough programs are available and directs and assists volunteers with program stuffing

Coordinate with Stage Management to ensure a seamless turnover of the house, lobby, and stage areas during house loading, show start, intermission, and audience exit

Assist volunteers with ticketing procedures and house opening

Manage and execute box office operations using a computerized ticketing system, Arts People, in a fast-paced environment, with competing priorities

Supervise the sale of concessions and beverages

Resolve patron complaints and duplicate seating issues in a professional manner

Deal with accident situations, providing first aid if necessary, and gathering as much information as possible

Ensure compliance with established safety guidelines, emergency preparedness protocols, and incident reporting requirements

Assist with the security of Cheney Hall (e.g., prohibit patrons from standing in the aisle or entering unauthorized areas, etc.)

Close the public areas after a performance by ensuring no patrons are in the seating area, restrooms, or other areas

Additional related tasks as required

QUALIFICATIONS

Required Qualifications

Prior experience handling cash

Experience in guest service, food service, and/or house management

Ability to safely lift and carry boxes weighing up to 20 pounds for a brief period

Ability to stand for up to 1.5 hours while bending and reaching to sell tickets and manage concessions and bars

Ability to climb stairs and assist elderly patrons with stowing mobility devices

Commitment to a show/event schedule, including nights, weekends, and holidays

Ability to learn new software applications

Ideal Qualifications

CPR and First Aid Certification

ADA knowledge and experience assisting disabled or elderly patrons in a performance venue or customer service environment

Experience in providing proactive guest service recovery and resolving patron complaints

ABOUT LTM

Since 1960, Manchester's Little Theatre has been producing community theater. Throughout the years, LTM's volunteers have produced more than 650 quality performances that have been well-received and well-applauded. With the help of the Town of Manchester, the Little Theatre restored Cheney Hall in the 1980s. Following an extensive, award-winning restoration, the Little Theatre of Manchester moved into the state's oldest operating theater in 1991.

Today, LTM's programs feature five main-stage theatrical productions, numerous concerts, special events, and various other cultural, business, civic, and private events. The Little Theatre is proud to serve a growing audience of approximately 12,000 annually.